Operational consulting — European service operations
Operations for the people who run them.
We find where execution breaks down — then rebuild the workflow so it doesn't break again.
days from diagnosis to a stable, working process
Our expertise
01
Operational diagnostics
We map how work actually moves through your organization — not how the org chart says it should — and pinpoint exactly where friction, delay, or rework is costing you.
02
Workflow architecture
We redesign the workflows themselves: fewer handoffs, clearer ownership, less rework. This is the build phase — diagnostics tells you what's broken, this is what fixes it.
03
Scaling stability
We pressure-test the new workflow under real growth conditions — more volume, more people, more complexity — so it holds up instead of quietly breaking again in six months.
Why Thor OPS
01
Diagnose first
No template solutions. Every engagement starts by mapping your actual operational reality — bottlenecks, reporting structures, and technical workflows — before we recommend a single change.
02
Built for Europe
We work specifically with organizations where operational failure is expensive: complex technical operations, multi-site execution, and teams scaling faster than their processes can support.
03
90-Day Reset
One flagship engagement, three phases: Diagnose (weeks 1–3), Rebuild (weeks 4–9), Stabilize (weeks 10–13). Designed for speed — a working, tested operational model in one quarter, not a slide deck of recommendations.
04
Selective by design
We only take engagements where the Reset delivers a clear return. If your operation isn't a fit, we'll tell you directly on the first call — not after you've signed.
Fault Line — a self-serve diagnostic, in development
We're building a way to run the first part of the diagnosis yourself, before any engagement. Read what it does and join the list.
Operational stability is not accidental. It is designed.